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Senior Director, Integrated Care - Patient Safety, Seattle, WA

Washington State Hospital Association


Seattle, WA

January 26, 2017

Are you committed to the transformation of Healthcare? Are you a senior clinical leader with quality management experience related to women’s and obstetrical health? Would you like to work with a group of dynamic, dedicated, passionate people who are committed to improving outcomes in the state of Washington?

If this sounds like something you would like to be part of, we want to talk to you about a career at WSHA – the Washington State Hospital Association.

WSHA has been in existence for over 80 years, and continues to grow and evolve as the needs of Washington Residents and our member hospitals change. We are committed to ensuring that all Washington residents have access to quality healthcare, that all children receive needed immunizations, and that best practices in healthcare and patient safety are shared. We are located in beautiful downtown Seattle, surrounded by wonderful views of Puget Sound and the Olympic mountains, with easy access to bus lines or underground parking, and we are currently recruiting for a Senior Director of Integrated Care with an emphasis on evidence based care for woman and infants in pre-pregnancy, pregnancy, delivery, and immediate post-delivery. This position will responsible for leading WSHA’s Safe Deliveries Roadmap initiative.

The Senior Director, Integrated Care is a full-time position, with the primary responsibility of creating, leading, implementing, and achieving results relating to improving Safe Deliveries in the State of Washington. This complex project requires coordination with 150 member hospitals, physician offices, and community partners to share best practices as well as ensuring development of implementation ready documents/toolkits and data. This position interacts extensively with internal peers as well as with leaders from WSHA member organizations, and reports to the VP, Patient Safety and Quality Operations.

Specific duties of this position include, but are not limited to:

  • Leading strategies for multimillion dollar contract achieving goals and member satisfaction.
  • Determining medical evidence, strategies to implement, and measuring outcome and process results. Publishing as results evolve.
  • Creating and implementing seal of excellence.
  • Supporting health care organizations in Washington and other states as needed to measurably reduce harm.
  • Fostering partnerships with particular focus on collaboration with Safe Deliveries physician leaders and advisory groups.
  • Serving as the oversight, key program leader, and administrative point person in the design and execution of responsibilities associated with the Safe Deliveries Roadmap, population health first trimester, and other strategies as assigned.
  • Creating processes to measure, provide meaningful reports, and improve performance to make the program a success for inpatient and outpatient services.
  • Creating and implementing public education and engagement strategies supporting safe deliveries.
  • Scheduling, managing and conducting Safe Tables (meetings with 200 or more people) to provide evidence, best practices, and other information to improve care.
  • Coordinating small groups of providers in challenged settings utilizing the national and local experts to provide guidance.
  • Coordinating meetings; developing work plans; managing timelines; coordinating internal transitions of work; supporting data needs; addressing customer needs; and supporting completion of quarterly, annual and management reports.
  • Presenting at meetings determined to be important including for boards, CEOs, clinical leaders, and government.
  • Collaborating closely with Department of Health, HealthCare Authority, Foundation, and others.
  • Leading, managing and mentoring staff to achieve goals.
  • Ensuring necessary web page updates are completed for areas of accountability.
  • Interfacing between the participating groups and cohorts, contracted resources and internal resources to provide high level customer service, and communicating directly with participating groups as needed.
  • Maintaining and improving systems to effectively support the project’s integrity and sustainability.
  • Oversee national and local experts to support value to members and results.
  • Providing rapid cycle improvement based on national and local developments and feedback evolving implementation to best meet needs of the program.
  • Managing local and national experts to help achieve strategic goals.

Desired qualifications, skills, and abilities

  • Bachelor’s degree in Nursing required, Master’s Degree in nursing, healthcare or related field preferred.
  • A minimum of seven (7) years of experience in a senior leadership position related to quality management of women’s and obstetrical health in a clinical setting is required, in addition to varied clinical and operational experience.
  • Demonstrated ability to successfully and collaboratively lead others to achieve results.
  • Ability to successfully develop, lead and participate in partnerships and joint ventures with other organizations and diverse populations.
  • Demonstrated knowledge of change management, operations, physician relations, program development, and complex project management.
  • Ability to develop programs to meet the needs of rural health care settings, other systems, and other states.
  • Team player able to work collaboratively and to successfully manage multiple priorities.
  • Strong working knowledge of care improvement processes, working with communities, and working with physicians on complex projects.
  • Excellent research capabilities in finding and sharing clinical best practices; must have prior experience gathering data, designing reports, and developing systems to collect and present data. Ability to create ambulatory and inpatient data sets including measurement definition and data collection strategies
  • Demonstrated ability to plan, research, develop and deliver timely results on projects and initiatives.
  • Excellent customer/member relations and communication skills both verbal and written.
  • Proficient with MS office suite, including Outlook, Word, Excel, and Powerpoint and able to learn new systems as needed.

If you have the skills and abilities listed above, feel that you would be a good fit for this position and would like to be part of this exceptional organization, please send a current resume and cover letter to recruiting@wsha.org for immediate consideration. Only candidates local to the Seattle area and able to work in the US without a sponsor will be considered. No calls please. WSHA is an Equal Opportunity Employer.

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