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Director Acute and CCU Services, Arlington, WA

Skagit Regional Health Cascade Valley Hospital


Arlington, WA

November 3, 2017

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Job Category Management/Executives
Position Director Acute and CCU Services
Req Code 12607
Location Cascade Valley Hospital

Job Summary The Director of AC and CCU Services is responsible for assisting the VP Clinical Services Cascade to ensure the process function, outcomes, customer satisfaction and quality measures are met through knowledge of the process and customer requirements. The Director of AC and CCU Services assists in assuring provision of adequate resources, human and equipment/supplies, and the removal of barriers for desired outcomes. Initiates and participates in process improvement on an ongoing basis, and process redesign as necessary. Works closely with other process teams to ensure seamless flow and optimal organizational outcomes in accordance with the strategic plan. Mentors, develops and coaches the process teams. This is an exempt position, the incumbent is responsible for selection, placement, evaluation of performance, training, and discipline of employees in his/her units. Essential Functions Oversees the process of patient care of the Intensive Care and Acute Care Departments. Demonstrates knowledge and understanding of policies, procedures, and regulatory requirements as they relate to the process. Meets organizational and work unit standards as outlined in policies and procedures. Performs all job duties in accordance with recognized safety procedures. Demonstrates the ability to make calm and sensible decisions under various work situations, dealing with immediate problems reasonably. Models exceptional leadership skills and expects and supports same in others. Collaboratively designs and continuously improves processes. Assists in defining customer and organizational requirements. Assists in establishing outcome measures. Advocacy-obtains resources. Coordinates with Chief Nurse Executive to ensure optimal organizational outcomes. Interfaces with regulatory agencies. Participates in relevant medical staff committees. Assist in developing operational and capital budgets. Assists in investigating, evaluating, and implementing new revenue-generating programs. Participates in cross-process teams. Assist in assessing, communicating and improving customer satisfaction. Facilitates QI activities, audits data collection, and criteria development. Seeks opportunities to design, conduct, and evaluate significant process improvements. Participates in Professional Practice Council. Systems thinking. Priority Management. Knowledge of CVHC strategic vision and processes. Interpersonal communication skills and conflict management skills. Global process knowledge. Process analysis skills. Computer skills. Demonstrates responsible use of resources, including time, facilities, supplies, equipment, staff, information, finances, education and developmental assets. Fiscally responsible, including corporate billing compliance and nursing budgeting. Closely monitors staffing to meet budget. Efficiently uses resources, tools and supplies. Uses and disposes of confidential information appropriately. Shares expertise and knowledge with others. Cares for equipment properly. Spends education funds responsibly to enhance job performance. Practices accountable and productive time management. Shares responsibility in facility upkeep (i.e.: see it, own it, do it, solve it). Seeks information and plans work to maximize team effectiveness.

Education Bachelor degree or equivalent experience.

Desired Job Experience Three years management experience in a healthcare setting desired.

License/Certification Washington State RN license. American Heart Association Healthcare Provider BLS required. American Heart Association Provider ACLS and PALS certification required within 6 months of hire.

Other Qualifications Demonstrates ability to use computer and applicable software, copy/fax machines, adding machines, calculator.

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