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Community Health & Benefit Business Operations Partner, Seattle, WA

Kaiser Permanente of Washington


Seattle, WA

November 9, 2017

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Community Health & Benefit Business Operations Partner-Job Number: 173006

Posting Date: Oct 23, 2017, 9:11:34 PM

Kaiser Permanente Washington, headquartered in Seattle, Washington, provides and coordinates complete health care services for more than 650,000 members through 26 medical centers. Founded in 1947, Kaiser Permanente Washington existed for nearly 70 years as Group Health Cooperative, a regional nonprofit which gained national recognition for medical quality, disease prevention, and evidence-based treatments. Kaiser Permanente welcomed Group Health, its medical centers and members, into the Kaiser Permanente family in 2017 creating Kaiser Permanente's eighth region. Kaiser Permanente of Washington is a total health organization comprising Kaiser Foundation Health Plan of Washington, and the Washington Permanente Medical Group, P.C., formerly Group Health Physicians, an independent medical group that features more than 1,000 physicians.


The Community Health & Benefit Business Operations Partner will develop, drive and monitor the Community Health and Benefit business plan in conjunction with the department Director. The position is responsible for standardizing, implementing, and optimizing policies and processes that enable efficient grant management and review, measurement and reporting, communication, contracting, customer relationship management, strategic planning, and other functions within the department and with community and business partners. Duties include overseeing the creation and management of the department's annual budget, workforce planning, and anticipating and developing future capabilities to support the department. The Partner will work with leaders and staff to ensure the smooth and efficient operation of the department and use of resources. Responsibilities will include special projects as assigned by department leadership.



Minimum Education Requirements
High School Diploma/GED

Preferred Education
Master’s Degree - Business administration, public health, health administration, or related field


Minimum Knowledge/Skills Requirements

  • Financial and budget management skills, knowledge of finance, accounting, budgeting and cost control procedures, proficiency with Excel, database and financial management technology and tools.
  • Strong written verbal communications skills, including ability to develop and deliver presentations, proficiency with Powerpoint.
  • Strong interpersonal skills, mentoring and coaching staff and colleagues and working closely with a variety of stakeholders.
  • Ability to effectively teach and train colleagues on performance improvement an technology, including tailoring training approaches to meet the needs of varied adult learning styles and technological proficiency.
  • Critical thinking, problem solving, analytical skills, ability to make decisions.; -Ability to work both independently and within a team. Strong project management skills and demonstrated history of driving work on significant and complex projects, working on multiple projects at once, and prioritizing work.

Preferred Knowledge/Skills

  • Demonstrated success using Lean or other rapid process improvement approaches.
  • Experience with philanthropic/grant-making systems, including grant review, management and reporting.
  • Skill in working with diverse groups and individuals.
  • Understanding of how to apply an equity lens to the design of grant-making programs and systems.
  • Change management expertise.
  • Demonstrated expertise setting and guiding strategic planning and prioritization processes at a complex department, division or small organization level.
  • Extensive knowledge of division and Kaiser Permanente work processes, standards, regulations, and systems.
  • Demonstrated ability to work with efficiency, flexibility, and good humor


Minimum Experience Requirements

8 years progressively responsible experience working within a complex corporate for-profit or not-for-profit organization in strategic planning, division budget management, operational process improvement, change management and demonstrated success with senior executives.

Preferred Experience

10 or more years progressively responsible experience working within a complex philanthropic, corporate for-profit or not-for-profit organization in strategic planning, grant management, division budget management, operational process improvement, change management and demonstrated success with senior executives.


Minimum License/Certifications Requirements
None Required

Preferred License/Certifications
None Required

Job Category: Professional Administrative
Primary Location: WA - Seattle-Seattle-Seattle Two Union
Schedule: Full-time
Days of shift: M-F
Hours of shift: 8-5
Shift: Day Job
Bargaining unit: WWA Admin Exempt (non-union)
FTE: 1
Travel: No
Job level: Individual Contributor
Job type: Standard
Employee status: Regular
J2W code: ADM1N

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