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RN Clinical Operations Manager - Tacoma Specialty Center-Job Number: 173116, Tacoma, WA

Kaiser Permanente of Washington


Tacoma, WA

November 9, 2017

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RN Clinical Operations Manager - Tacoma Specialty Center-Job Number: 173116

Posting Date: Nov 9, 2017, 3:30:06 PM

Kaiser Permanente Washington, headquartered in Seattle, Washington, provides and coordinates complete health care services for more than 650,000 members through 26 medical centers. Founded in 1947, Kaiser Permanente Washington existed for nearly 70 years as Group Health Cooperative, a regional nonprofit which gained national recognition for medical quality, disease prevention, and evidence-based treatments. Kaiser Permanente welcomed Group Health, its medical centers and members, into the Kaiser Permanente family in 2017 creating Kaiser Permanente's eighth region. Kaiser Permanente of Washington is a total health organization comprising Kaiser Foundation Health Plan of Washington, and the Washington Permanente Medical Group, P.C., formerly Group Health Physicians, an independent medical group that features more than 1,000 physicians.


This position is at our Tacoma Specialty Medical Center. The position requires a BSN prepared RN.

The Tacoma Specialty Medical Center is located in the growing South King County area in the heart of the Tacoma medical district and high tech core. This facility encompasses multi-specialty services, including a 24/7 urgent care, outpatient surgery center and an outpatient diagnostic and treatment services.

The Clinical Operations Manager (COM) leads, directs and supports the clinical operations in multiple specialties to include: Allergy, Dermatology, Rheumatology, Oncology and Infusion Center under the leadership of the RDO, MCA or MCM. The COM works closely with the providers and other medical center leaders to assure implementation of clinical, ancillary, and business services in a way that meets or exceeds standards while providing an excellent patient experience across all services.



Minimum Education Requirements
Bachelors Degree Nursing

Preferred Education

Masters Degree Nursing
Minimum Knowledge/Skills Requirements
Intermediate Demonstrated ability to recruit, mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable. Demonstrated ability to manage multiple tasks simultaneously. Able to prioritize and effectively anticipate and respond to issues as they arise. Effective communication, collaboration and change management skills. Financial management skills.

Preferred Knowledge/Skills
Intermediate Knowledge of regulatory requirements, managed care, health care delivery systems and nursing practice.


Minimum Experience Requirements

1 year Management or supervisory experience in a clinical environment, including demonstrated success in managing financial resources, identifying and meeting customer requirements, and working effectively with medical staff.

2 years Outpatient operations experience as a nurse.

Preferred Experience
3 years Management or supervisory experience in a clinical environment, including demonstrated success in managing financial resources, identifying and meeting customer requirements, and working effectively with medical staff.
5 years Increasingly responsible outpatient operations experience as a nurse.
Management experience in one of the following specialties is preferred: Allergy, Dermatology, Rheumatology, Oncology, Infusion Center.


Minimum License/Certifications Requirements
At time of hire Current Washington State Registered Nurse License.

Preferred License/Certifications

None Required

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Job Category: Nursing Management
Primary Location: WA - Tacoma/Olympia-Tacoma-Tacoma Specialty Medical Center
Schedule: Full-time
Days of shift: Monday - Friday
Hours of shift: 8am - 5pm
Shift: Day Job
Bargaining unit: WWA Admin Exempt (non-union)
FTE: 1
Travel: No
Job level: Manager with Direct Reports
Job type: Standard
Employee status: Regular
J2W code: MGMT

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