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Patient Navigator, Woodstock, IL


Centegra Health System

Behavioral Health Professional

Woodstock, IL

November 13, 2017


Apply Here

The PES Navigator supports the overall PES/Crisis program implementation by coordinating and expediting patient access to behavioral health and substance use program services. The Navigator assists the PES Crisis Worker and Behavioral Health Nurse with administrative processes related to admission, transfer, and/or resource linkage functions. The Navigator also serves as the lead responder to incoming consumer crisis line calls and requests to access PES services. The Navigator may provide back-up assessment and stabilization support when requested.

MINIMUM KNOWLEDGE, SKILL AND ABILITIES REQUIRED

  • Minimum of Bachelor’s Degree or 5 years of experience in a behavioral health setting, Master’s degree preferred, in a social service related field;
  • Minimum of 1-3 years of experience within a behavioral health setting
  • Interpersonal skills necessary to establish a working relationship with patients and their families and staff.
  • Analytical skills necessary in order to properly monitor patients’ behaviors and maintain a safe and therapeutic milieu environment.
  • Writing skills necessary in order to accurately document patients’ progress in the medical record.
  • Must be organized, detailed oriented, able to multi-task, and dedicated to helping others.

OTHER/PREFERRED

  • Crisis experience preferred.

Knowledge of crisis intervention and de-escalation techniques utilized with patients experiencing significant behavioral health and/or substance use challenges.

EOE M/F/D/V

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