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Behavioral Health Care Manager, Bellingham, WA

Family Care Network


Bellingham, WA

June 11, 2018

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Behavioral Health Care Manager (2018-51-11)

Location: Bellingham, Washington, United States

Title: Behavioral Health Care Manager (LICSW)

Position: Full-time, Exempt (salaried)

Summary: The Behavioral Health Care Manager (BHCM) position will require a Licensed Independent Clinical Social Worker (LICSW) who is responsible for a wide range of duties including conducting mental health evaluations of patients, providing psychoeducation to patients on treatment options for behavioral health issues, consulting with patients and primary care providers about treatment options and preferences, coordinate the initiation of the treatment plan, close monitoring of patients using standardized measures, provision of brief, structured psychotherapy and behavioral activation to address symptoms of depression and anxiety, participation in regular caseload supervision with consulting psychiatrist, focusing on patients not adequately improved within specified time frame, coordination of communication between patient, primary care provider, and consulting psychiatrist, and providing recommendations for change in treatment according to evidence-based algorithms and discuss recommendations with the primary care provider.

The BHCM will also be responsible for facilitating providing formal and informal teaching and consultation to other health professionals, maintain an electronic registry of all patients participating in in the Behavioral Health Program, and consistent and thorough documentation in the EMR. The ideal candidate will have experience in an outpatient clinical setting or working in collaboration with a psychiatrist in a similar setting.

Essential Job Functions

  • Support the mental and physical health care of patients within an assigned patient caseload. Closely coordinate care with the patient’s primary medical provider and a psychiatric consultant.
  • Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
  • Provide patient education about common mental health and substance abuse disorders and the available treatment options.
  • Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
  • Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.

Knowledge, Skills, & Abilities

  • Ability to manage a caseload of 60 patients using brief intervention therapy specific to the Collaborative Care Model and 99492 – 99494 CPT codes.
  • Demonstrated ability to collaborate and communicate effectively in a team setting.
  • Ability to maintain effective and professional relationships with patient and other members of the care team.

Qualifications, Education, & Experience

Family Care Network requires that behavioral health care managers have specialized training and meet clinical licensure requirements to be able to provide brief psychosocial interventions such as problem-solving treatment.

  • Master’s degree in Social Work (MSW) or similar field
  • Must be a Licensed Independent Clinical Social Worker (LICSW), licensed in Washington State with current registration
  • Minimum 10 years’ experience in mental or behavioral health working with a multi-disciplinary team including a psychiatrist or psychiatric consultant.
  • Prior experience in brief, structured, evidence-based psychotherapy
  • Demonstrated experience in an outpatient clinical setting serving adults by providing brief, evidence-based treatment and will demonstrate cultural sensitivity and diplomacy skills to work with the diverse patient population

Physical Requirements:

Performing the duties of this job requires ability to: stand; walk; sit; climb stairs; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; balance, stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities include: close vision, peripheral vision, depth perception and the ability to adjust and focus.

Immunization Requirements:

Adhere to company immunization policy. Immunizations required: Influenza, Tdap, MMR, Varicella or a verified history of chicken pox disease, PPD and any additional immunizations determined necessary for the protection of staff and patients. Family Care Network will cover the cost of required immunizations for Family Care Network employees; immunizations will be administered by Family Care Network staff. Hepatitis B strongly recommended.

job# 2018-51-11

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