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Director of Human Resources, Ontario, OR



Ontario, OR

September 7, 2018

Job Title: Director of Human Resources
Job Family: Director/Executive
Department: Administration
Reports To: CEO, COO, or Senior Executive
FLSA Status: Exempt
Pay Grade:

SUMMARY: The Human Resource Director guides and manages the overall provision of Human Resources services, policies and programs for the organization. This position coordinates implementation of services, policies and programs through Human Resources staff; reports to Senior Executive Staff and serves on the Executive management team; and assists and advises company managers about Human Resources, and Corporate Compliance issues. Monitors organization policies, procedures, and accreditation and licensure standards.

SUPERVISORY RESPONSIBILITES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, scheduling and approving time off.

ESSENTIAL DUTIES AND RESPONSIBLIITIES: Includes some or all of the following. Other duties may be assigned.

  1. Advises organization's leadership in all aspects of employment practices to ensure policy and legal compliance, including equal employment opportunity, wage and hour, leave and disability management, and any other employment-related compliance requirements.
  2. Establishes and leads staffing practices and procedures necessary to recruit and retain an effective workforce.
  3. Develops and implements training and development initiatives to address current capability and future training needs, including department special training, management development, and new hire orientation.
  4. Plans, develops, implements and administers performance management programs, procedures and guidelines to help align staff with the strategic goals of the organization.
  5. Conducts wage surveys within relevant labor markets to determine competitive wage rates.
  6. Evaluates and recommends new benefit or compensation structures or changes to existing plans.
  7. Monitors corporate and safety programs for compliance with all local, state, federal, accreditation and licensure requirements.
  8. Develops a process of organizational development that addresses succession planning, workforce development, and key employee retention.
  9. Formulates and recommends policies and objectives for the organization that will establish positive employer-employee relationship, promote a high level of morale and motivation, in compliance with policies, procedures, programs and laws.
  10. Develops a strong working relationships with other executives, management, and staff, providing advice, guidance, and coaching as needed.
  11. Ensures employee relations investigations are timely, and cost effective, with well thought out best-case outcomes.
  12. Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  13. Maintains and updates employee handbook and other new hire materials as required by agency regulators.
  14. Communicates policy/benefit changes to the workforce; provides interpretation as needed.
  15. Oversees all recruitment efforts as well as the job posting system; establish relationships with temp agencies to assure that field and agency divisions can maintain an adequate workforce.
  16. Ensures all major Lifeways service locations post, and maintain employee announcements, notifications, and publications as required by law.


The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of: Thorough knowledge of the theories, principles, and practices personnel administration to develop, implement and evaluate programs; thorough knowledge of the laws and guidelines governing fair employment practices, benefit administration, employee relations and risk management; Knowledge of principles and procedures for recruitment, selection, training, compensation and benefits, employee relations negotiation, and personnel information systems. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.

Ability to: Communicate effectively in both oral and written forms; perform short and long range planning in application to personnel issues; formulate and implement operational and administrative policies; prepare and justify budget requests; analyze and evaluate operations and develop and implement corrective action to resolve problems; establish and maintain record keeping systems and reports; make decisions independently in accordance with established policies and procedures, establish new policies when applicable and use initiative and judgment in completing tasks and responsibilities; supervise, motivate and lead support staff; utilize problem identification and resolution techniques.


A minimum of five years’ experience as a Human Resources Generalist with focus on recruitment, retention and employee development. BA/BS, SPHR Certification preferred, or satisfactory equivalent combination of experience and training. Expert knowledge of state and federal employment laws, and wage and salary rules and regulations.

Provide proof of current, valid driver license; successful completion of background check, drug testing, and fingerprints.


The physical demands described here are representative of those that must be met to successfully perform the job. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance.


Regular travel, both within and outside of home work area will be required. Must be able to operate a company vehicle safely and effectively in all kinds of weather.

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

To learn more and apply visit http://www.lifeways.org/careers/

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